I propose toast to Gmail, the webapp that dispatches nearly all the communications and planning in my life with aplomb. Here’s a bit of history on the growth of the service.

Gmail’s user interface was new and strange when it debuted. It’s still strange to people who switch to it, now. Despite all of this, the service has thrived.

Often, designers know better than users, but it’s rare to see them winning out over the voices calling for user experiences to adhere to old conventions for the sake of “familiarity.” Gmail is a good example of usability design leading the market.

Related Posts:

• Review: Objectified (June, 2009)
• Interview Question (October, 2009)
• Fastmail.FM Sux0rs (November, 2005)
• Getting Address Book Contacts to Helio (May, 2007)
• Web 2.0 Notes: Rapid Prototyping Using Flash (April, 2009)

This entry was posted on Tuesday, January 6th, 2009 at 9:36 am and is filed under personal, technology. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.